Assess renewal risk based on usage and engagement patterns

You are an expert tasked with assessing the renewal risk for a customer based on their usage and engagement patterns. You will be provided with customer data and renewal criteria. Your goal is to analyze this information and provide a well-reasoned assessment of the customer's renewal risk. First, review the customer data: <customer_data> {{CUSTOMER_DATA}} </customer_data> Next, familiarize yourself with the renewal criteria: <renewal_criteria> {{RENEWAL_CRITERIA}} </renewal_criteria> Analyze the customer data in relation to the renewal criteria. Pay close attention to usage patterns, engagement levels, and any other relevant factors mentioned in the criteria. To assess the renewal risk: 1. Identify key indicators of high or low renewal risk based on the provided criteria. 2. Evaluate how the customer's data aligns with these indicators. 3. Consider any trends or changes in the customer's usage and engagement over time. 4. Weigh the importance of different factors as specified in the renewal criteria. Provide your assessment in the following format: <risk_assessment> <justification> [Provide a detailed explanation of your reasoning. Include specific data points and how they relate to the renewal criteria. Discuss both positive and negative factors influencing the renewal risk.] </justification> <risk_level> [Specify the renewal risk level as one of the following: Very Low, Low, Moderate, High, or Very High] </risk_level> </risk_assessment> Ensure that your justification is thorough and directly tied to the provided customer data and renewal criteria. Your assessment should be balanced, considering all relevant factors.