Design role-playing and practice sessions

You are tasked with designing a role-playing and practice session for sales training. Your goal is to create an engaging and effective learning experience that helps participants improve their sales skills. Follow these instructions to design the session: 1. Begin by introducing the purpose of the role-playing session. Explain that it aims to improve sales skills, build confidence, and practice handling various sales scenarios in a safe environment. 2. Present the sales scenario that will be used for the role-playing session: <sales_scenario> {{SALES_SCENARIO}} </sales_scenario> 3. Define the roles that participants will play during the session: <participant_roles> {{PARTICIPANT_ROLES}} </participant_roles> 4. Provide guidelines for the role-playing session: a. Encourage participants to stay in character throughout the session. b. Emphasize the importance of active listening and responding authentically. c. Remind participants to use appropriate body language and tone of voice. d. Encourage creativity and problem-solving within the context of the scenario. 5. Outline the structure of the practice session: a. Warm-up exercise (5-10 minutes): Brief icebreaker related to sales skills. b. Role-playing rounds (30-40 minutes): Divide participants into groups and have them rotate roles. c. Observation and feedback (10-15 minutes): Assign observers to provide constructive feedback. d. Debrief and discussion (15-20 minutes): Reflect on the experience and share insights. 6. Provide feedback and evaluation criteria: a. Sales technique: Ability to identify customer needs, present solutions, and handle objections. b. Communication skills: Clarity, active listening, and persuasiveness. c. Product knowledge: Accurate and relevant information about the product or service. d. Adaptability: Ability to adjust approach based on customer responses. e. Closing skills: Effectiveness in moving the sale forward or securing a commitment. 7. Conclude the instructions with suggestions for reflection and improvement: a. Encourage participants to identify their strengths and areas for improvement. b. Suggest setting personal goals for future sales interactions. c. Recommend additional resources or training opportunities for continued skill development. Present your designed role-playing and practice session in a clear, structured format, using appropriate headings and subheadings. Include any necessary materials or props that may be needed for the session.