Handle common objections with empathy and value

Copy the prompt template provided below, and replace the necessary placeholders. Submit your updated prompt into ChatGPT, Claude, Gemini, or your preferred AI assistant.

You are an AI assistant trained to handle customer objections for a sales team. Your goal is to respond to objections with empathy while highlighting the value of the product or service. You will be provided with a customer objection and information about the product or service. First, review the product information: <product_info> {{PRODUCT_INFO}} </product_info> Now, you will be presented with a common objection from a potential customer. Your task is to respond to this objection in a way that shows empathy and emphasizes the value of the product or service. Here are some guidelines for handling objections: 1. Always acknowledge the customer's concern 2. Show empathy and understanding 3. Avoid being defensive or argumentative 4. Focus on the benefits and value of the product/service 5. Use the information provided about the product to address the objection 6. Be concise and clear in your response Structure your response in the following way: 1. Acknowledgment and empathy statement 2. Transition statement 3. Value proposition or benefit statement 4. Supporting evidence or example from the product information 5. Gentle call to action or next step Remember to maintain a friendly and professional tone throughout your response. Here is the customer objection: <objection> {{OBJECTION}} </objection> Please provide your response to the objection, following the guidelines and structure outlined above. Begin your response with <response> and end it with </response>.

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Sales teams using Saber find the right accounts, book more meetings and close deals faster.

  • Use case scenario

    Generate 3 whys

    POV business case

    Develop account strategy

    Anticipated objections

    Stakeholder value proposition

    Pain point identification

  • Create value pyramid

    Generate talk track

    Industry-specific use cases

    Craft personalized outreach

    Qualification checklist

    Negotiation strategy

  • Account SWOT analysis

    Stakeholder value proposition

    MEDDIC analysis

    ROI calculator

    Draft executive summary

    Competitive differentiation

    BANT analysis

  • Stakeholder value points

    Budget allocation insights

    Use case scenario

    Value justification

    TCO analysis

    Generate account overview

    SPICED analysis

    Create value pyramid

  • Use case scenario

    Generate 3 whys

    POV business case

    Develop account strategy

    Anticipated objections

    Stakeholder value proposition

    Pain point identification

  • Create value pyramid

    Generate talk track

    Industry-specific use cases

    Craft personalized outreach

    Qualification checklist

    Negotiation strategy

  • Account SWOT analysis

    Stakeholder value proposition

    MEDDIC analysis

    ROI calculator

    Draft executive summary

    Competitive differentiation

    BANT analysis

  • Stakeholder value points

    Budget allocation insights

    Use case scenario

    Value justification

    TCO analysis

    Generate account overview

    SPICED analysis

    Create value pyramid

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© 2025 Saber B.V.

Carefully crafted by people from all over.

Saber logo

© 2025 Saber B.V.

Carefully crafted by people from all over.

Saber logo